This pocket guide is based on PRINCE2 2009 Edition
Endorsed by APMG - the Official Accreditor of OGC
Ideal for training purposes
This pocket book deals with processes, themes and principles within project management and PRINCE2
Tailoring PRINCE2 explains how to fit the PRINCE2 method onto the specific project circumstances
This Pocket Guide supplies a summary of the PRINCE2 method, to provide a quick introduction as well as a structured overview of the method
Main target Group for this pocket guide is anyone who wants to get to know the method PRINCE2 or a methodical approach for project management. The book is also very useful for members of a project management team on a project using the PRINCE2 metho ...

The purpose of the IT Service CMM® pocket guide is to provide a summary of the IT Service CMM that can be carried around for easy reference. The IT Service Capability Maturity Model is a maturity growth model that can be used to improve the processes of IT service providers. If you are looking for a concise introduction to the model, this pocket guide is a good place to start.

Reading this pocket guide gives you a complete overview of the IT Service CMM, a good idea of how the IT Service CMM can be applied to improve your organization, and sufficient knowledge to continue your study of the IT Service CMM with the model specification itself.

The intended audience consists of service managers, assessors, quality ma ...

The eSourcing Capability Model for Client Organizations (eSCM-CL) is the best practices model that enables client organizations to appraise and improve their capability to foster the development of more effective relationships and to better manage these relationships. This title helps readers successfully implement a full range of client-organization tasks, ranging from developing the organization's sourcing strategy, planning for sourcing and service provider selection, initiating an agreement with service providers, managing service delivery, and completing the agreement.

The eSCM-CL has been designed to complement existing quality models and sourcing frameworks so that clients can capitalize on their previous improvement eff ...

An increasing number of companies are working in a project-like manner, using the PRINCE2™ project management method. The advantages of a standard method are great: a uniform method of working and terminology makes projects comparable, transferable and orderly. Moreover, PRINCE2 has additional qualities, such as the standard no go/go decision with each stage, the Business Case at the centre of the project and clear agreements about who is responsible for what.

The book gives a faithful representation of the 2009 Edition of the PRINCE2 methodology, with many lists serving as reference material for all project types and sizes. Furthermore, as the content of the book covers all specs for the PRINCE2 Foundation exams, it can serve ...

Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped readers all over the world to understand the essentials of ITIL (IT Infrastructure Library), the leading framework for IT service management. This pocket guide does exactly the same as previous editions: offering a concise summary of ITIL, based on ITIL® 2011 Edition. We have condensed the full ITIL framework, found in 2000 pages, into just 200 pocket-sized pages! It means that this book is an essential time-saving and cost-effective guide to ITIL 2011 Edition -- for both industry experts and students alike.

Primarily it is a quick, portable reference tool to ITIL for all professionals in the service management community. What is the ‘lifecycle’ approach? What a ...

Published on behalf of itSMF Netherlands

This pocket guide summarizes the ‘Six Sigma for IT Management’ book, which was the first book to provide a coherent view and guidance for using Six Sigma in IT service organizations. Six Sigma provides a quantitative methodology of continuous (process) improvement and cost reduction, by reducing the amount of variation in process outcomes. This pocket guide gives an appreciation and insight into:

What Six Sigma is?
How it can be used together with ITIL best practices, Total Quality Management and the IT process improvement approach?

When to utilize and combine these methods?

Why IT managers should consider these approaches?

Who s ...

Aligns with the IAOP Certified Outsourcing Professional (COP) qualification and training. This substantial title identifies the best practices of outsourcing professionals around the globe and presents the reader with a complete and practical guide to this emerging, complex discipline. It gives readers full guidance on the critical ‘make or break’ factors in any outsourcing program:

• Governance and defining a strategic approach to Outsourcing;

• Identifying and communicating business requirements;

• Selecting and qualifying providers;

• Gaining internal buy-In, creating project teams and

• Value assessment (value for money and return on investment).

This authori ...

In the Best Practice Free zone you can find 30 useful PRINCE2-templates (author: PUG-NL). Available as free download, click here>>>

Summary of 2009 PRINCE 2 approach
Sturdy, easy to carry booklet with Quick Reference Cards based on PRINCE2 2009 Edition
Gives you the possibility to get, in one glance, familiar with the specifics of PRINCE2 edition 2009: the Themes, the Principles and its Process Model
Contains the complete PRINCE2 Edition 2009 Process schemes (complete scheme and a tailoring example), PRINCE2 Edition 2009 Management Product Model, Tailoring PRINCE2 to the project environment and more
Clever fold out with tabs for each subject
Printed on water proof material: it withstands coff ...

The globalization and development of the network society meant that extensive IT outsourcing activity was inevitable.At first, the main reason was cost reduction, but today’s organizations have to do offshoreoutsourcing for other reasons as well.However outsourcing is no simple task and practical guidance based on extensive experience can be hard to find.



A number of companies have invested heavily in continually refining their outsourcing skills to achieve best practice.This book takes their valuable experience and expertise and now makes it available to a much larger audience.



What’s more, this Best Practice is so important that it has been developed into courseware and training dedi ...

The O-ISM3 standard focuses on the common processes of information security. It is technology-neutral, very practical and considers the business aspect in depth. This means that practitioners can use O-ISM3 with a wide variety of protection techniques used in the marketplace. In addition it supports common frameworks such as ISO 9000, ISO 27000, COBIT and ITIL. Covers: risk management, security controls, security management and how to translate business drivers into security objectives and targets.

All businesses need information security to protect our systems from the risk of threats. This Open Information Security Management Maturity Model (O-ISM3) supports information security practitioners in this fundamental task by cove ...