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Volwassenheidsmodellen worden traditioneel gezien als referentie- en toetsingsmodel. IT- organisaties kunnen het IT Service Capability Maturity Model (ITSCMM) echter ook gebruiken om hun processen radicaal, structureel en effectief te verbeteren. Bas Vermolen, René Huigen en Viktor Clerc geven hie ... (read more)
 
Author(s): Bas Vermolen, René Huigen en Viktor Clerc
uploaded by: van Haren Publishing
[Whitepapers] [pdf] [published: 2007] [lang: Dutch] [hits: 51]
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